Successful players in hospitality provide good customer service – it is believed that 96% of unhappy customers don’t ever complain, however 91% of those simply leave and never come back. Good customer service can help your company build reputation, maintain customer loyalty and most importantly, increase your business sales!
Our trainers are professionals from hospitality industries and lecturers from universities with years of customer service experience.
Our trainers are professionals in different areas of the financial industry, all possessed wealth experience and professional qualifications to help trainees grasp the most up-to-date market information. They are also visiting lecturers in major universities in Hong Kong.
We can provide copywriting and translation service in Chinese/English for your companies from Corporate Brochure, Annual Report, Press Release, Website, etc.